Once a customer places an order the BigBoyzTech team ships
the products within 3-7 days. It depends on the order, the PC Builds are
dispatched usually within 3-7 Days and single components orders are dispatched
fast within 1-3 days.
Sometimes we need to arrange components in case the
components are out of stock, so in that case the customer needs to wait.
In case of pre-paid orders the customer has to first
complete the full payment in advance before shipping.
If the customer requests to cancel the order before we have
started to process the order (Usually within 24 Hours) then 10% of total order
amount will be charged as cancellation charges and rest will be refunded.
If the customer requests to cancel the order after we have
started processing the order (Usually after 24 Hours) then 25% of total amount
will be charged as cancellation charges and rest will be refunded.
If your product has been dispatched or delivered then the
customer cannot cancel the order or return the product and refund is not
possible in this case.
Refund Policy :
For refund you can contact us.
The refund process can take upto 7 days.
